SHUFLIA

Delivery, payment, return of the product

Delivery in Ukraine
1 Nova Poshta

Delivery of all SHUFLIA products across Ukraine is free * if the order is 1000+ UAH!

Delivery to Ukraine is carried out by the Nova Poshta express delivery service. Orders are sent on business days until 04:00 pm on the next day after the order has been made by the buyer, provided that the goods are in stock. Delivery time by Nova Poshta service is 1-4 days, depending on the location.

* free delivery service is provided in case of full payment for the order online. If the customer wants to pay for the purchase by cash on delivery at the Nova Poshta office upon receipt, the delivery of the goods is to be paid on their own.


Pay attention! Check the goods immediately upon receipt at the Nova Poshta office in the presence of a company employee. If you find packaging damage or mechanical damage to the goods, you can refuse to accept the order or make a claim to the Nova Poshta delivery service.

Self-pickup of goods from the open SHUFLIA workshop is possible. Self-pickup is carried out by prior arrangement with the manager on business days.
Address:
Promprylad Renovation
23 Sakharov St.,
Ivano-Frankivsk, Ukraine
International delivery
SHUFLIA delivers orders worldwide!
Delivery abroad is to be paid and is carried out by two express delivery services: Nova Poshta and Meest Express. The cost and time of delivery varies depending on the recipient's country.
The following options are possible for Poland:
delivery in 7-10 business days, cost: 415-455 UAH (courier delivery);
delivery in 3-6 business days, cost 850-1150 UAH;
Delivery in 3-4 business days, cost: 1330-2330 UAH.
The following options are available for the UK:
delivery in 7-10 business days, cost: 790-830 UAH (courier delivery);
delivery in 5-7 business days, cost: 900-1260 UAH;
delivery in 3-4 business days, cost: 1330-2530 UAH.
The following options are possible for the state of New York (USA):
delivery in 10-14 business days, cost: 1610-2710 UAH (courier delivery);
delivery in 5-7 business days, cost: 1500-2700 UAH.
Notice! The exact time, cost and way of delivery of YOUR order will be announced by the administrator during a phone call.

Pay attention! Check the goods immediately upon receipt. If you find damage to the packaging or mechanical damage to the goods, you can refuse to accept the order or make a claim to the delivery service.

Payment
  • When ordering online through the LiqPay payment system.
  • Upon receipt of the order in cash or by card at the Nova Poshta office. Before payment, we recommend that you inspect the product beforehand to make sure it is not damaged after transportation.
  • When receiving an order in cash or by card in the open SHUFLIA workshop on Promprylad Renovation.
Warranty
The warranty period for any SHUFLIA product is 12 months from the date of purchase. Keep the warranty card for 1 year. In the event of a malfunction with a clasp, zipper, buttons, seams, we will repair them and reimburse shipping costs.
Return of the product
The goods you purchased on our website can be returned or replaced for a similar one from the seller within 14 calendar days, not including the day of purchase, in accordance with Article 9 of the Law of Ukraine 'On Consumer Protection.'
The replacement of goods is carried out if:
It was not used.
Its presentable appearance is preserved.
A complete initial set of the goods is available: product and packaging.
The customer has at least one of the documents confirming the payment: a check (receipt) for payment, a printout of the receipt of online payment or a warranty card.
Factory defects: poorly placed button clasp (does not close properly) or a broken zipper.
Steps of returning the goods:
Call the manager and agree on the reason for the return and the date of shipment of the returned goods. Contacts of the manager.
Returned goods must contain all components and be sent by the buyer to the Nova Poshta express delivery service to the office №5, located at 3, Viacheslav Chornovil St, Ivano-Frankivsk, Ukraine, 76000.
Delivery of goods is carried out at the expense of the buyer.
Refund will be made within 30 days of receipt of the goods by the manager. In our turn, we will do everything possible to speed up this process.

If you have additional questions about the return of the goods, write to us at team@shfl.com.ua, and we will help with any issues.


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Ваше замовлення / Your order
Total: 
Ваше ім’я та прізвище/Your name and surname
Ваш номер телефону/Your phone number
Ваша електронна пошта /Your email
не обовязково
Роблячи замовлення я погоджуюся з умовами публічної оферти.
By placing an order, I agree to the terms of the public offer.
При замовленні на суму від 3000 грн доставка по Україні - безкоштовна.
When ordering in the amount of UAH 3,000, delivery in Ukraine is free.
Payment method
News and updates
Partnership
Inquiries for wholesale orders and cooperation Ukraine:
ak@shfl.com.ua
+38 (067) 734 1116
Ivano-Frankivsk, Ukraine

Inquiries for wholesale orders and world cooperation:
mk@shfl.com.ua
+60173762314
Kuala Lumpur, Malaysia
Customer service and special orders Ukraine

+38 (067) 734 1116
ak@shfl.com.ua
Promprylad.Renovation
street Sakharov, 23
Ivano-Frankivsk
Mon-Fri 9:00 - 18:00
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