Delivery, payment, return of the product

Delivery in Ukraine
Nova Poshta

Delivery of all SHUFLIA products across Ukraine is free*

Delivery to Ukraine is carried out by the Nova Poshta express delivery service. Delivery time by Nova Poshta service is 1-4 days, depending on the location.

* free delivery service is provided in case of full payment for the order online. If the customer wants to pay for the purchase by cash on delivery at the Nova Poshta office upon receipt, the delivery of the goods is to be paid on their own.

Pay attention! Check the goods immediately upon receipt at the Nova Poshta office in the presence of a company employee. If you find packaging damage or mechanical damage to the goods, you can refuse to accept the order or make a claim to the Nova Poshta delivery service.

Self-pickup of goods from the open SHUFLIA workshop is possible. Self-pickup is carried out by prior arrangement with the manager on business days.
Promprylad Renovation
23 Sakharov St.,
Ivano-Frankivsk, Ukraine
International delivery
SHUFLIA delivers orders worldwide!
Delivery abroad is to be paid and is carried out by two express delivery services: Ukrposhta and Meest Express. The time of delivery varies depending on the recipient's country.

FREE of charge delivery!

Estimated shipping times

Canada: 7-20 business days

United Kingdom: 7-20 business days

United States: 7-20 business days

North America: 7-20 business days

Europe: 5-20 business days

Australia, New Zealand, and Oceania: 5-23 business days

Notice! The exact time, way of delivery of YOUR order will be announced by the administrator during a consultation process.

Pay attention! Check the goods immediately upon receipt. If you find damage to the packaging or mechanical damage to the goods, you can refuse to accept the order or make a claim to the delivery service.

  • When ordering online through the LiqPay payment system.
  • Upon receipt of the order in cash or by card at the Nova Poshta office. Before payment, we recommend that you inspect the product before hand to make sure it is not damaged after transportation.
  • When receiving an order in cash or by card in the open SHUFLIA workshop on Promprylad Renovation.
The warranty period for any SHUFLIA product is 12 months from the date of purchase. Keep the warranty card for 1 year. In the event of a malfunction with a clasp, zipper, buttons, seams, we will repair them.
Return of the product
The goods you purchased on our website can be returned or replaced for a similar one from the seller within 14 calendar days, not including the day of purchase, in accordance with Article 9 of the Law of Ukraine 'On Consumer Protection.'
The replacement of goods is carried out if:
It was not used.
Its presentable appearance is preserved.
A complete initial set of the goods is available: product and packaging.
The customer has at least one of the documents confirming the payment: a check (receipt) for payment, a printout of the receipt of online payment or a warranty card.
Factory defects: poorly placed button clasp (does not close properly) or a broken zipper.

Steps of returning the goods:
Call the manager and agree on the reason for the return and the date of shipment of the returned goods. Contacts of the manager.

Delivery of goods is carried out at the expense of the buyer.

Refunds will be made within 30 days of receipt of the goods by the manager. In our turn, we will do everything possible to speed up this process.

If you have additional questions about the return of the goods, write to us, and we will help with any issues.

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Ваше замовлення / Your order
Ваше ім’я та прізвище/Your name and surname
Ваш номер телефону/Your phone number
Ваша електронна пошта /Your email
не обовязково
Адреса (відділення Нової Пошти) для доставки / Address (branch) for delivery
Країна / Country
Населений пункт / City
Індекс / Postal Code
Район / Region
Роблячи замовлення я погоджуюся з умовами публічної оферти.
By placing an order, I agree to the terms of the public offer.
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News and updates
Inquiries for wholesale orders and cooperation Ukraine:
+38 (067) 734 1116
Ivano-Frankivsk, Ukraine

Inquiries for wholesale orders and world cooperation:
Kuala Lumpur, Malaysia
Customer service and special orders Ukraine

+38 (067) 734 1116
street Sakharov, 23
Mon-Fri 9:00 - 18:00
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